Feature Highlights
Everything you need to know about new features on Voyc
π’ Platform Experience Update: New Home Landing Page
π’ New Feature: Easily move Phrases between Scorecard Groups (Private Beta*)Configure and update your scorecards faster, more intuitively and precisely with our new Drag and Drop functionality!
Unlock the Power of Customer Sentiment with Voyc's New Metrics
Dashboard and AnalyticsThe ultimate dashboard for contact center
Categories and FiltersHow to categorize , filter and export conversations
A New World of AlertsA series of updates to enhance the value and usability of one of our best features: conversation alerts!