Why this Matters
Sometimes you need to take a conversation outside Voyc. You might want to include a transcript in an email thread, attach an audio file for further review or simply keep a copy for your own records. Voyc makes this quick and simple so you can continue discussions without friction.
📝 Note: Members with the Organisational Role of User and a Channel Project role of Viewer or Contributor, can only download the transcript of a conversation.
To download both the audio and the transcript, you need to be an Owner or Admin either at Organisation level or for that specific Channel.
How to Download Audio or a Transcript
Go to the Channel page in the left navigation.
Select Conversations.
Choose the conversation you want to download.
Select the 3 dots in the top right corner of the transcription panel (next to the search bar).
Pick whether you want to download the audio or the transcript.
Once downloaded, you can attach the file to emails, share it with teammates or use it in any workflow that needs a clear record of the conversation.
The Gist
Downloading audio or transcripts gives you an easy way to share conversations outside Voyc. Select your conversation, hit the download icon and choose the format you need. The files are ready to email, review or store wherever they are most helpful.